Up & Atom
Support
Answers to common questions are below. If yours isn’t, email k.fitzgerald310@gmail.com with your Mac model and macOS version.
Setting up
How do I open Up & Atom?
Click the figure (or the ring or minutes left, depending on your menu bar style) in the menu bar at the top right of your screen. The panel has two tabs: Today and Settings. Up & Atom has no Dock icon.
Reminders don’t appear. What should I check?
Open System Settings › Notifications › Up & Atom and make sure notifications are allowed. If they’re off, Up & Atom shows a small floating panel instead. Also check that reminders are on in Settings and that you’re inside your working hours.
Why didn’t it remind me?
On purpose, Up & Atom waits while your camera or microphone is on, while something is full screen, during calendar events (if you turned that on), outside working hours and while paused. Time away from your Mac, sleeping or locking it counts as a break and restarts the countdown.
Can I run the first-time setup again?
Yes: Settings › Run first-time setup again.
Features
How do I pause reminders?
In the Today tab, open Pause and choose 30 minutes, 1 hour, 2 hours, until tomorrow morning, or until you resume. The menu bar shows a pause icon, and reminders come back on their own.
What are eye breaks?
An optional 20-second reminder, every 20 minutes by default, to look at something about 20 feet (6 m) away. Turn them on in Settings.
How do I see my history or export it?
History is at the bottom of the Today tab. Choose 7, 30 or 90 days, then click the export button (a square with an arrow) to save a CSV file you can open in Numbers or Excel.
How do I add the widget?
For the desktop, right-click the desktop and choose Edit Widgets. For Notification Center, click the date and time in the menu bar and choose Edit Widgets. Then search for Up & Atom.
How do I use Shortcuts or a Focus filter?
Up & Atom’s actions (start a break, log a stand-up, pause, resume, start an eye break) are in the Shortcuts app. To pause reminders during a Focus, open System Settings › Focus, choose a Focus, then Focus Filters › Add Filter › Up & Atom.
Purchases
How do I get a refund?
Apple handles App Store refunds. Request one at reportaproblem.apple.com.
Do I have to pay again on another Mac?
No. Sign in to the App Store with the same Apple Account on your other Mac and download it from your purchases.