Support
Answers to common questions are below. If yours isn’t, email help@fitztoppicks.com with your Mac model and macOS version.
Using Floorledger
Where are my records saved?
In the app’s folder on your Mac, saved as you work, one folder per module. Settings › General › Show Data Folder in Finder shows it.
Can I bring in what I kept in the separate shop apps?
Yes: Shop › Import from Old Apps finds Handsgrid, Calshelf, Wrenchweek, Tallyhatch, Tagroute, Quotebench and Offbench on this Mac, and Recordbench, Tackroll, Weighshelf, Lockbinder and Hazshelf files in a folder you choose. The old files are copied and only read.
How do quotes and outside processing work together?
When a quote is won, Send to Outside Processing hands its outside operations to the Outside Processing module, which shows them for a check before adding them as planned send-outs. Update from Outside Processing brings each processor’s approval and on-time rate into your quotes.
Can I hide the modules I don’t use?
Yes: Settings › Modules. A module that’s off is hidden with its menu; its records are kept.
Floorledger license
What’s free, and what does a key add?
Without a key you can use the skills matrix for up to 8 people and the shared shop records, for as long as you like. A key opens all twelve modules with no limits, on up to 3 Macs. It’s a one-time purchase on Gumroad, with no subscription.
Where do I enter my license key?
Choose Floorledger › Settings…, open the Pro tab, paste the key from your Gumroad receipt and click Activate.
How do I get updates?
Floorledger checks for updates on its own; you can also choose Check for Updates… from the Floorledger menu. Updates are free.
Purchases
How do I get a refund?
Gumroad handles payment. Reply to your Gumroad receipt or email help@fitztoppicks.com.
Do I have to pay again on another Mac?
No. One license key works on up to 3 of your Macs. Download the app again from your Gumroad receipt or library and enter the same key.