Support
Answers to common questions are below. If yours isn’t, email help@fitztoppicks.com with your Mac model and macOS version.
Using Sheetdiff
Which files can it open?
Excel workbooks (.xlsx, any sheet), CSV and TSV. For a Numbers file, choose File › Export To › Excel… in Numbers first; save older .xls files as .xlsx.
What is a key column?
A column that names each row once, such as an order number, SKU or email. Sheetdiff suggests one; choose Row order when there is none.
Sheetdiff license
What’s free, and what does a key add?
Everything is unlocked for 14 days. Then, without a key, Sheetdiff still compares files of any size with full counts and lists the first 500 differences. A key lists every difference and adds the Excel and HTML reports, on up to 3 Macs. It’s a one-time purchase on Gumroad, with no subscription.
Where do I enter my license key?
Choose Sheetdiff › Settings…, open the Pro tab, paste the key from your Gumroad receipt and click Activate.
How do I get updates?
Sheetdiff checks for updates on its own; you can also choose Check for Updates… from the Sheetdiff menu. Updates are free.
Purchases
How do I get a refund?
Gumroad handles payment. Reply to your Gumroad receipt or email help@fitztoppicks.com.
Do I have to pay again on another Mac?
No. One license key works on up to 3 of your Macs. Download the app again from your Gumroad receipt or library and enter the same key.