Rewindwise
Support
Answers to common questions are below. If yours isn’t, email help@fitztoppicks.com with your Mac model and macOS version.
Using Rewindwise
How do I see a file’s earlier versions?
In Finder, right-click the file or folder › Services › Previous Versions… (on some Macs it’s under Quick Actions). You can also drop it on the Rewindwise window or Dock icon, or use File › Open.
It says Time Machine isn’t set up, or the list is empty.
Rewindwise shows the copies Time Machine keeps. Set up a backup disk in System Settings › General › Time Machine, or connect the one you have. Without a backup disk, macOS keeps local snapshots for only about 24 hours.
It says Full Disk Access is needed.
Open System Settings › Privacy & Security › Full Disk Access and switch on Rewindwise (or click + and pick it in Applications), then click Check Again. macOS keeps backups and snapshots private without it.
Previous Versions… isn’t in the right-click menu.
System Settings › Keyboard › Keyboard Shortcuts… › Services › Files and Folders › switch on Previous Versions…. A new install can take a moment, or a log out, to appear.
Rewindwise license
Is there a free trial?
Yes: every feature for 7 days from the first time you open it. After that, a one-time license key from Gumroad keeps restoring on up to 3 Macs, with no subscription.
What still works if I don’t buy?
Listing an item’s versions, comparing them with now, Preview, Quick Look, Show in Finder and Undo of an earlier restore. Only Restore a Copy, Replace Current and Put Back need a key.
Where do I enter my license key?
Choose License… from the Rewindwise menu, paste the key from your Gumroad receipt and click Activate.
How do I get updates?
Rewindwise checks for updates on its own; you can also choose Check for Updates… from its menu. Updates are free.
Purchases
How do I get a refund?
Gumroad handles payment. Reply to your Gumroad receipt or email help@fitztoppicks.com.
Do I have to pay again on another Mac?
No. One license key works on up to 3 of your Macs. Download the app again from your Gumroad receipt or library and enter the same key.