Mailshelf
Support
Answers to common questions are below. If yours isn’t, email help@fitztoppicks.com with your Mac model and macOS version.
Using Mailshelf
Why does Mailshelf need Full Disk Access?
macOS protects Apple Mail’s folder. Turn on Mailshelf in System Settings › Privacy & Security › Full Disk Access; the app walks you through it. Or export from a copy of your Mail folder with File › Choose Mail Folder….
Does it change my mail?
No. Mailshelf only reads Mail’s files. Exports are new files in a folder you choose.
Mailshelf license
What’s free, and what does a key add?
Everything works for 14 days. After that, without a key, you can browse, filter and preview all your mail and export 10 messages at a time. A key exports as many messages as you like, on up to 3 Macs. It’s a one-time purchase on Gumroad, with no subscription.
Where do I enter my license key?
Choose Mailshelf › Settings…, open the Pro tab, paste the key from your Gumroad receipt and click Activate.
How do I get updates?
Mailshelf checks for updates on its own; you can also choose Check for Updates… from the Mailshelf menu. Updates are free.
Purchases
How do I get a refund?
Gumroad handles payment. Reply to your Gumroad receipt or email help@fitztoppicks.com.
Do I have to pay again on another Mac?
No. One license key works on up to 3 of your Macs. Download the app again from your Gumroad receipt or library and enter the same key.