Howwright
Support
Answers to common questions are below. If yours isn’t, email help@fitztoppicks.com with your Mac model and macOS version.
Using Howwright
How do I record?
Press ⌃⌥⌘R anywhere (or Record Steps in the window, or Start Recording in the menu bar), do the task, then press the shortcut again. The editor opens on the new guide. You can change the shortcut in Setup.
It doesn’t see my clicks or the pictures are missing.
Open Setup in Howwright and allow both Accessibility and Screen Recording in System Settings › Privacy & Security. If it still misses clicks after an update, remove Howwright from the Accessibility list with the minus button and add it back.
A caption says “Click at the circled spot”.
Some apps (games, remote desktops, some web pages) don’t tell macOS what’s under the pointer. Click the caption and type a few words of your own.
Howwright license
Is there a free trial?
Yes: every feature for 7 days from the first time you open it. After that, a one-time license key from Gumroad keeps recording on up to 3 Macs, with no subscription.
What happens to my guides if I don’t buy?
Nothing: every recording you made still opens, edits and exports as Markdown, PDF or a web page. Only recording new steps needs a key.
Where do I enter my license key?
Choose License… from the Howwright menu (or License in the window’s sidebar), paste the key from your Gumroad receipt and click Activate.
How do I get updates?
Howwright checks for updates on its own; you can also choose Check for Updates… from its menu. Updates are free.
Purchases
How do I get a refund?
Gumroad handles payment. Reply to your Gumroad receipt or email help@fitztoppicks.com.
Do I have to pay again on another Mac?
No. One license key works on up to 3 of your Macs. Download the app again from your Gumroad receipt or library and enter the same key.