Ejectwise
Support
Answers to common questions are below. If yours isn’t, email help@fitztoppicks.com with your Mac model and macOS version.
Using Ejectwise
Why does it say a macOS service is using my drive?
Services like Spotlight and Time Machine run as the system, and macOS doesn’t let any app list their files without an admin password. Ejectwise names them from macOS’s own refusal and tells you what usually helps (for Spotlight, adding the drive to its Privacy list).
Does Quit and Eject lose my work?
No. It asks each app to quit the normal way, so an app with unsaved changes shows its save sheet and Ejectwise brings it to the front. It never force-quits. Command-line programs are stopped only if you tick them.
Is Force Eject safe?
Only when nothing is writing to the drive. Ejectwise warns you first, with an extra warning when something is writing; use it as a last resort.
Ejectwise license
What’s free, and what does a key add?
Without a key you can see what holds each drive and eject drives one at a time, for as long as you like. A key adds Quit and Eject, Eject All, Time Machine wait or stop, the history, the ⌃⌥⌘E shortcut and Shortcuts actions, on up to 3 Macs. It’s a one-time purchase on Gumroad, with no subscription.
Where do I enter my license key?
Choose Ejectwise › Settings…, open the Pro tab, paste the key from your Gumroad receipt and click Activate.
How do I get updates?
Ejectwise checks for updates on its own; you can also choose Check for Updates… from the Ejectwise menu. Updates are free.
Purchases
How do I get a refund?
Gumroad handles payment. Reply to your Gumroad receipt or email help@fitztoppicks.com.
Do I have to pay again on another Mac?
No. One license key works on up to 3 of your Macs. Download the app again from your Gumroad receipt or library and enter the same key.