Support
Answers to common questions are below. If yours isn’t, email k.fitzgerald310@gmail.com with your Mac model and macOS version.
Using Deckpress
Which spreadsheets work?
CSV (comma, semicolon or tab), TSV and Excel .xlsx files, one row per card. In Numbers, choose File › Export To › CSV. Old .xls files need saving as .xlsx first.
How do copies work?
Add a quantity column (Qty, Count…): 3, x3 or 3x prints three copies, 0 leaves the card out, and a blank cell prints one.
Where do the pictures come from?
Put the file name or path in the art column. Deckpress looks in the deck’s art folder, then next to the spreadsheet. If it can’t read a picture, a banner asks for the folder.
The backs don’t line up when I print double-sided.
Print the calibration page double-sided, hold it to a light, and enter how far the back’s cross sits from the front’s centre as the back offset. Pick long-edge or short-edge flipping to match your printer.
How do I use the cards in Tabletop Simulator?
Export Tabletop Simulator sheets: you get the deck sheets, the back image and a README with the Custom Deck settings to enter. Tabletop Simulator is a trademark of its owner; Deckpress isn’t affiliated with it.
Deckpress Pro
What’s free, and what does Pro add?
Every feature works without a key, and each deck prints and exports its first 18 cards (copies count). Pro prints and exports decks of any size. It’s a one-time purchase on Gumroad, with no subscription.
Where do I enter my license key?
Choose Deckpress › Settings…, open the Pro tab, paste the key from your Gumroad receipt and click Activate.
How do I get updates?
Deckpress checks for updates on its own; you can also choose Check for Updates… from the Deckpress menu. Updates are free.
Purchases
How do I get a refund?
Gumroad handles payment. Reply to your Gumroad receipt or email k.fitzgerald310@gmail.com.
Do I have to pay again on another Mac?
No. One license key works on up to 3 of your Macs. Download the app again from your Gumroad receipt or library and enter the same key.